Monday, 21 January 2013
Emergency appointments for pain relief
At Longborough we listen to our patients views on the service we provide. Our patient surveys ask patients to anonymously fill in a form and give us feedback on their experiences at the practice. We also invite our patients to add any further comments they might like to add because we want to know what we are doing right and where we need to improve.
Last year, in a survey of 100 patients, we found that in some cases patients were not aware of all the services we can provide at Longborough. For instance, about 30% of respondents indicated they were unaware that we provided short notice emergency appointments and we obviously need to publicise this.
In fact, this aspect our our service has recently been greatly improved with the introduction of a specific ‘Dental Pain Clinic’ with our Specialist Endodontist, Jenny Lai and we now receive requests from people who don’t have a regular dentist to attend this popular clinic.
Dr Lai is a gentle dentist with specialist training in endodontics and her aim is to treat your pain. Jenny can answer your questions and provide pain relieving treatment.
Anyone can book themselves directly into the Clinic without the need for a referral from a dentist. Longborough have reserved a number of emergency appointments throughout the week to ensure patients are seen as urgently as possible, with some same day appointments available on a limited basis.
If you would like to make an appointment today please call our patient advisors on 01306 882494.
Alison
Practice Manager