At Longborough we work hard. We are committed and involved and because we set ourselves the challenge of providing the highest level of care for every patient there is the constant pressure to deliver throughout the day. To do this we rely on our training and abilities and the team around us. From the moment a patient comes in the door it is 'the team' that is of paramount importance. It requires a caring, efficient team working in perfect harmony to ensure that each patient has the very best experience.
So yesterday we had a team building day.
And it really was a success! It is recommended in all the best management handbooks. You are told to select an off-site venue and find an activity where the whole team can join in. So we went to Alice Holt Wood, near Farnham, to climb in the trees. And everyone participated.
The whole dental practice went to 'Go Ape' an outdoor climbing activity. Here's how their publicity describes it, 'The Go Ape experience at Alice Holt involves climbing, swinging, crawling and generally enjoying yourself on a series of treetop assault course-style ladders, ropes, tunnels, bridges etc. You'll experience an Ape's eye view of the Forest from heights of up to 40 feet above the ground, with stunning views over the treetops.' All true - but to make sure we would really test ourselves we went in the pouring rain.
It was brilliant and exhilarating at the same time as being nerve-wracking and mouth drying! But most of all it was very, very wet. It didn't stop raining all day! But that didn't dampen our spirits. Team Longborough were up for the challenge and we gave it our all. We swung and jumped and zipped and made lots of very strange noises! I have posted some pictures here so you can see what we got up to.
We had booked this well in advance so the weather was just bad luck on the day. But what makes 'Go Ape' such a success are the guys that run it. They are so helpful and all made apologies for the bad weather. As we were leaving they said they felt so bad about the wet conditions (it was really wet!) that they offered Longborough a special 10% discount to pass on to any of our patients who might want to try it out (in the dry). If you want to give it a go ask any of the reception team for the special 'Go Ape' 10% discount code (the discount applies from Monday to Friday). I would highly recommend this activity for the over 10’s – it's a great way to beat the holiday blues.
Personally speaking I loved every minute of it (almost). I have been scared of heights since I was a child and tackling the entire course successfully has been great therapy. In spite of the weather we had the most awesome day! And to my surprise practically everyone agreed that they would be prepared to come back for a second time. But preferably on a sunny day!
Best of all, everyone is reinvigorated and ready to get back and work harder than ever as part of the team at Longborough, delivering the very best patient care. On the ground, in the dry!
Alison
Practice Manager
Thursday, 10 July 2008
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