Thursday, 11 December 2008
We visited Denbies Vineyard for our practice Christmas lunch today to celebrate a very successful year. Julie and Wai-Wai passed their Dental Nursing qualifications, Shernaz passed her Implant examinations and we recruited three excellent, new team members; Janet our hygienist, Odetta our customer relations receptionist and Ashley, our financial manager.
We dined in the Gallery Restaurant at the top of the Denbies viewing tower with beautiful views over Box Hill, Ranmore and the Mole Valley. As you can see in the photos we were joined by Richard & Alison Hooker. Richard retired from general dentistry in 2003 after 40 years at Longborough. He now devotes much of his time to his other passions in life St George's Church in Ashtead and his eight grandchildren. Richard has many fond memories of his time at Longborough, his patients, nurses and his partner of many years Brian Calvert. Many of his first patients, back in 1965, still attend Longborough regularly and we are honoured that many of their children, grandchildren and great grandchildren remain patients of the practice, too.
The lunch was a great success, Shernaz arranged a ‘Secret Santa’ for us and everybody received something special (something to smile about).
At Longborough we are committed to offering our patients a ‘first class experience,’ delivered by a dedicated team and we believe that the best way of ensuring this is through a strong professional development programme. Whilst our dentists and nurses regularly attend courses to develop their clinical skills, our whole team training focuses on customer service and good communication. Earlier this year we visited ‘Go Ape’ for a team building exercise, an occasion which took us all out of our comfort zones and involved plenty of rain and high-wire adventures. We are planning our training programme for the New Year and our priority will continue to be you, our patients, and ensuring that you receive the very best dental treatment in the comfortable environment that Longborough offers.