Thursday, 16 August 2012

Patient feedback

At Longborough we provide feedback forms for patients so we can find out what people think about the Longborough experience. Obviously we want to know if anyone is dissatisfied so that we can put things right. But we also like to hear from patients who feel we have provided a good service. 

Here's an example of a recent anonymous feedback form, which gave us all something to smile about: 
"I think that an excellent service is provided at Longborough and the staff are very sensitive to the needs of the patient and communicate well. The practice is well organised and efficient and receptionists are very friendly and helpful. I am very happy with the service I receive." 

Thank you for your comments and we will keep working hard to ensure that everyone has a warm welcome and the best possible care at Longborough.

Practice Manager